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Industry

Hospitality & Lodging

Hotels and lodging operators run some of the most difficult networks in the mid-market: untrusted guests on the same physical infrastructure as payment systems, property management platforms, door locks and building controls — replicated across every property in the portfolio.

What makes this hard

Security challenges specific to hospitality & lodging

01

Guest traffic next to payment systems

Guest wireless, staff devices, point-of-sale terminals and property management systems frequently share infrastructure that was never segmented. Isolating them is both a PCI DSS requirement and the single highest-value change most properties can make.

02

PCI DSS across a portfolio

Compliance effort multiplies by property unless scope is deliberately reduced and site builds are standardized. Segmentation and a consistent site template turn an annual scramble into a repeatable process.

03

Vendor and franchise-mandated systems

Property management, revenue, entertainment and building systems often arrive with vendor-managed remote access. Each connection is a path into the property network and needs to be isolated, authenticated and logged.

04

Limited on-site technical staff

Properties rarely have security staff on site. Controls have to be centrally managed, centrally monitored and resilient to a local network being handled by whoever is available.

Concerned about your current security posture?

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Cybersecurity for Hospitality & Lodging | PhoenoSec